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Wireless Telecommunications Carriers in Australia - Market Research Report (2015-2030)

Andrew Ledovskikh Andrew Ledovskikh Melbourne, Australia Last Updated: October 2025 ANZSIC J5802

Revenue

$22.7bn

2025-26

$22.7bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

22,468

Businesses

710

Wages

$X.Xbn

Wireless Telecommunications Carriers in Australia industry analysis

The Wireless Telecommunications Carriers industry has endured economic challenges over the past few years. At the height of the pandemic, carriers faced difficulties acquiring new customers because of reduced international visitors and workers relying on their wired at-home networks during movement restrictions. As pandemic restrictions eased in 2022-23, industry revenue started to rebound, but a mounting cost-of-living crisis stymied the recovery. Falling consumer sentiment led many customers to switch to prepaid plans and reduce spending on mobile phone upgrades, limiting post-pandemic revenue growth and margins. Overall, revenue has dropped by an expected 0.1% to $22.7 billion over the five years through 2025-26. This includes a 0.8% drop in 2025-26, as consumer spending remains stymied by moderate inflation, labour market uncertainty and high interest rates.

Trends and Insights

  • The industry has struggled to boost revenue amid a cost-of-living crisis and a saturated market. Weaker consumer sentiment has led to consumers switching to prepaid plans and more carefully managing their spending, including on mobile phone upgrades.
  • Prepaid services are an expanding share of revenue. Prepaid services have been boosted by weaker economic conditions. Consumers use these services to provide them with greater flexibility to manage their spending, despite their higher price point.
  • Most wireless telecommunications carriers operate in highly populated areas. Carriers install high-density cellular towers and base stations in locations with higher populations to provide service to those users.
  • Internal competition has intensified. Wireless telecommunications carriers are expanding their customer reach by offering comprehensive services to satisfy both low-end to high-end consumers.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has declined at a CAGR of 0.1 % over the past five years, to reach an estimated $22.7bn in 2025.

Trends and Insights

Telecoms have phased out 3G as networks complete the transition to 5G technology

  • In late 2024, the major wireless telecommunications network operators phased-out their 3G services, aiming to free up infrastructure for their 4G and 5G networks. This was the culmination of years of investment into 5G technology that started in the early- and mid-2010s. The 5G technology offers faster download speeds and reduced latency, supporting the rising intensity of internet usage on mobile devices. Telstra alone invested approximately $8 billion to build out its 5G network over the five years through 2018-19.
  • Additional trends and insights available with purchase
Wireless Telecommunications Carriers in Australia
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Mobile telecommunications has reached market saturation, which will limit future growth

  • The mobile telecommunications market has reached saturation following strong growth in the two decades to 2010-11. Between 2010-11 and 2025-26, the number of active mobile services per person in Australia has only grown by 5.4%. Over the next five years, this market is expected to experience saturation, with the number of services per person declining by 0.6%. Future growth in subscribers will be almost entirely driven by population growth and pricing increases.

Biggest companies in the Wireless Telecommunications Carriers in Australia

Company
Market Share (%)
2026
Revenue ($m)
2026
Telstra
11,200.0
SingTel Optus
5,750.0
TPG Telecom
3,130.0

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Wireless Telecommunications Carriers in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Postpaid services, Prepaid services and Handsets and equipment. Postpaid services is the largest segment of the Wireless Telecommunications Carriers in Australia.

Trends and Insights

Weaker economic conditions have pushed consumers away from postpaid services

  • Postpaid services involve customers signing a monthly subscription contract for basic services and receiving a bill at the end of the billing period for any additional services. These plans are often paired with mobile phone upgrades or replacements, which incur additional fees. Postpaid customers account for the majority of mobile service subscribers.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

The Wireless Telecommunications Carriers industry includes carriers that operate and maintain transmission and switching facilities to deliver direct communications through airwaves. This industry includes establishments that provide wireless telecommunications network services and those that supply and maintain equipment used to receive signals.

What's included in this industry?

Products and services covered in the Wireless Telecommunications Carriers industry in Australia include Postpaid services, Prepaid services, Handsets and equipment, Data services, Machine-to-machine communications and Satellite, television and radio relay.

Companies

Companies covered in the Wireless Telecommunications Carriers industry in Australia include Telstra, SingTel Optus and TPG Telecom.

Purchase this report to view all 4 major companies in this industry.

Related Terms

Related terms covered in the Wireless Telecommunications Carriers industry in Australia include average revenue per user (arpu), postpaid, telco and iot.

Industry Code

ANZSIC 2006

ANZSIC 5802 - Wireless Telecommunications Carriers in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

The industry has struggled to boost revenue amid a cost-of-living crisis and a saturated market. Weaker consumer sentiment has led to consumers switching to prepaid plans and...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Prepaid services are an expanding share of revenue. Prepaid services have been boosted by weaker economic conditions. Consumers use these services to provide them with greate...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Most wireless telecommunications carriers operate in highly populated areas. Carriers install high-density cellular towers and base stations in locations with higher populati...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Internal competition has intensified. Wireless telecommunications carriers are expanding their customer reach by offering comprehensive services to satisfy both low-end to hi...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Optus has faced multiple issues with network outages and cybersecurity in recent years. This has stymied subscriber growth and led to increased costs to manage fines, legal f...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Telstra's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of SingTel Optus's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of TPG Telecom's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Telstra, and factors influencing its performance in the industry
  • Description and key data for SingTel Optus, and factors influencing its performance in the industry
  • Description and key data for TPG Telecom, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Mobile telecommunications adoption has reached saturation. The number of mobile subscriptions per person has fallen since 2018-19 and is expected to continue to trend downwar...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Wireless telecommunications carriers have suffered from reduced revenue and profit. Rising labour costs, stiff competition which has limited price growth and increased capita...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Wireless Telecommunications Carriers industry in Australia in 2025?

The market size of the Wireless Telecommunications Carriers industry in Australia is $22.7bn in 2025.

How many businesses are there in the Wireless Telecommunications Carriers industry in Australia in 2025?

There are 710 businesses in the Wireless Telecommunications Carriers industry in Australia, which has grown at a CAGR of 1.5 % between 2020 and 2025.

How may import tariffs affect the Wireless Telecommunications Carriers industry in Australia?

The Wireless Telecommunications Carriers industry in Australia is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Wireless Telecommunications Carriers industry in Australia?

The Wireless Telecommunications Carriers industry in Australia is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Wireless Telecommunications Carriers industry in Australia grown or declined over the past 5 years?

The market size of the Wireless Telecommunications Carriers industry in Australia has been declining at a CAGR of 0.1 % between 2020 and 2025.

What is the forecast growth of the Wireless Telecommunications Carriers industry in Australia over the next 5 years?

Over the next five years, the Wireless Telecommunications Carriers industry in Australia is expected to grow.

What are the biggest companies in the Wireless Telecommunications Carriers industry in Australia?

The biggest companies operating in the Wireless Telecommunications Carriers industry in Australia are Telstra, SingTel Optus and TPG Telecom

What does the Wireless Telecommunications Carriers industry in Australia include?

Postpaid services and Prepaid services are part of the Wireless Telecommunications Carriers industry in Australia.

Which companies have the highest market share in the Wireless Telecommunications Carriers industry in Australia?

The company holding the most market share in the Wireless Telecommunications Carriers industry in Australia is Telstra.

How competitive is the Wireless Telecommunications Carriers industry in Australia?

The level of competition is high and increasing in the Wireless Telecommunications Carriers industry in Australia.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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