Office Supply Stores in the US - Market Research Report (2014-2029)
New York, United States
Last Updated: January 2024
NAICS 45321Revenue
$22.6bn
Past 5-Year Growth
Profit
$X.Xbn
Employees
99,820
Businesses
12,035
Wages
$X.Xbn
Office Supply Stores in the US industry analysis
Office supply stores have continued to face challenges over the past five years. Traditional office supply stores have long been under pressure from the changing digital landscape and fierce external competition. The changing nature of how information is presented, consumed and spread has led to declining demand for many of the industry's core products. Also, office supply stores have contended with strong pressure from discount stores, supercenters and warehouse clubs. As a result, the industry has declined at an estimated CAGR of 1.9% to $22.6 billion through the end of 2024, including an estimated drop of 1.6% in 2024 alone.<br />The industry has been negatively affected by digitization and intense external competition. Discount and large retailers can offer products at lower prices, which has been made possible by cost savings achieved through bulk purchasing and low overhead costs. In addition, many external retailers offer the convenience of one-stop shopping. The growing popularity of these retailers has put high price pressure on office supply stores, which led many large office supply stores to close hundreds of storefronts to retain profitability. To remain competitive amid changing conditions, the industry has experienced intense consolidation in recent years. This consolidation trend will continue moving forward as unprofitable establishments are forced to close.<br />The industry will continue decreasing through the end of 2029. Growth in consumer confidence, per capita disposable income and corporate profit will somewhat minimize declines. But, the declining trend will remain during the outlook period. Increasing digitalization will continue to dampen demand for traditional office supplies, causing the increasingly consolidated industry to contend with a decline in revenue growth. Overall, industry revenue is expected to decrease at a CAGR of 0.4% to $22.2 billion through the end of 2029.
Trends and Insights
- Digitization has contributed to consistent declines as there is less demand for core industry products. Stores have increasingly focused on offering excellent customer service to maintain customers.
- Households have declined as a market segment. Consumers have increasingly shifted to shopping at other large retailers with similar products.
- The population of a state or region is a key component for choosing a location. Locating in a populated area is a strategic move for stores because it expands the potential customer base.
- The industry is dominated by a few major players, which has created challenging conditions for small stores. Smaller stores must differentiate themselves by offering unique products or specialized services.
Industry Overview
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 1.9 % over the past five years, to reach an estimated $22.6bn in 2024.
Trends and Insights
Digitization has pressured growth
- The increased digitalization of the economy and a change in the way information is displayed, consumed and spread has led to declining demand for many of the industry's core products, such as pens, paper, toner and print and copy services.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to decline over the next five years.
Trends and Insights
Households will decrease their demand
- While some of the industry's fundamentals are expected to improve as the economy remains strong, corporate clients and household shoppers will continue moving away from traditional office products as the economy embraces digitization.
Biggest companies in the Office Supply Stores in the US
| Company | Market Share (%)
2024 | Revenue ($m)
2024 | Profit ($m)
2024 | Profit Margin (%)
2024 |
|---|---|---|---|---|
Staples Inc. | 4,874.3 | 42.9 | 0.9 | |
The Odp Corporation | 3,705.5 | -3.4 | -0.1 | |
Acco Brands Corporation | 553.1 | -172.0 | -31.1 |
To view the market share and analysis for all 3 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Miscellaneous merchandise, Office equipment and furniture and Computers and computer equipment. Miscellaneous merchandise is the largest segment of the Office Supply Stores in the US.
Trends and Insights
Miscellaneous merchandise experiences strong external competition
- This segment includes a broad range of non-core products, including greeting cards, hobby and craft supplies, home furniture, briefcases, soft drinks and snacks.
- More insights available in the full report
Widen you competitive advantage with related industries
Competitors
- Consumer Electronics Stores in the US
- E-Commerce & Online Auctions in the US
- Supermarkets & Grocery Stores in the US
- Warehouse Clubs & Supercenters in the US
Complementors
- Office Stationery Manufacturing in the US
- Office Furniture Manufacturing in the US
- Art & Office Supply Manufacturing in the US
International industries
- Office Supply Stores in Canada
- Stationery Goods Retailing in Australia
- Stationery Goods Retailing in New Zealand
- Newsagents & Stationery Stores in the UK
- Office Supply Stores in China
Table of Contents
About this industry
Industry definition
This industry includes establishments that primarily sell stationery, school supplies and office supplies. Stores may also sell a combination of new computers, office equipment, furniture and supplies.
What's included in this industry?
Office equipment and furnitureOffice and school suppliesComputers and computer equipmentPrinting servicesMiscellaneous merchandiseCompanies
Staples Inc.The Odp CorporationAcco Brands CorporationPurchase this report to view all 3 major companies in this industry.
Related Terms
BIG-BOXE-COMMERCEPOINT-OF-SALE (POS) SYSTEMBRICK-AND-MORTARIndustry Code
NAICS 45321 - Office Supply Stores in the US
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Digitization has contributed to consistent declines as there is less demand for core industry products. Stores have increasingly focused on offering excellent customer servic...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Households have declined as a market segment. Consumers have increasingly shifted to shopping at other large retailers with similar products.
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
The population of a state or region is a key component for choosing a location. Locating in a populated area is a strategic move for stores because it expands the potential c...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each state
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each state in 2024
- Number and share of revenue each state accounts for in 2024
- Number and share of wages each state accounts for in 2024
- Number and share of employees in each state in 2024
Detailed analysis
- Geographic spread of the industry across North America, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
The industry is dominated by a few major players, which has created challenging conditions for small stores. Smaller stores must differentiate themselves by offering unique p...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
ODP and Staples dominate the industry. These stores have increased their market shares and benefit from economies of scale and brand recognition.
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Staples Inc.'s performance by revenue, market share and profit margin from 2018 through 2024
- Overview of The Odp Corporation's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Acco Brands Corporation's performance by revenue, market share and profit margin from 2018 through 2024
Detailed analysis
- Description and key data for Staples Inc., and factors influencing its performance in the industry
- Description and key data for The Odp Corporation, and factors influencing its performance in the industry
- Description and key data for Acco Brands Corporation, and factors influencing its performance in the industry
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Office supply stores must adhere to common labor and safety laws. Beyond that, office supply stores are not subject to many industry-specific regulations.
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Cost structures for office supply stores vary between office supply stores depending on the size and scope of the company. Larger stores are able to leverage economies of sca...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Industry Multiples (2017-2022)
- Industry Tax Structure (2017-2022)
- Income Statement (2017-2022)
- Balance Sheet (2017-2022)
- Liquidity Ratios (2017-2022)
- Coverage Ratios (2017-2022)
- Leverage Ratios (2017-2022)
- Operating Ratios (2017-2022)
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in the US include:
- US Census Bureau
- US Bureau of Labor Statistics
- US International Trade Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
Frequently Asked Questions
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Office Supply Stores in the US industry in United States in 2024?
The market size of the Office Supply Stores in the US industry in United States is $22.6bn in 2024.
How many businesses are there in the Office Supply Stores in the US industry in 2024?
There are 12,035 businesses in the Office Supply Stores in the US industry in United States, which has declined at a CAGR of 2.2 % between 2019 and 2024.
Has the Office Supply Stores in the US industry in United States grown or declined over the past 5 years?
The market size of the Office Supply Stores in the US industry in United States has been declining at a CAGR of 1.9 % between 2019 and 2024.
What is the forecast growth of the Office Supply Stores in the US industry in United States over the next 5 years?
Over the next five years, the Office Supply Stores in the US industry in United States is expected to decline.
What are the biggest companies in the Office Supply Stores in the US market in United States?
The biggest companies operating in the Office Supply Stores market in United States are Staples Inc., The Odp Corporation and Acco Brands Corporation
What does the Office Supply Stores in the US in United States include?
Office equipment and furniture and Office and school supplies are part of the Office Supply Stores in the US industry.
Which companies have the highest market share in the Office Supply Stores in the US in United States?
The company holding the most market share in United States is Staples Inc..
How competitive is the Office Supply Stores in the US industry in United States?
The level of competition is moderate and increasing in the Office Supply Stores in the US industry in United States.
