Industry Statistics and Trends
Market size and recent performance (2014-2029)
Industry revenue has declined at a CAGR of 1.2 % over the past five years, to reach an estimated $824.8m in 2024.
Trends and Insights
Mixed demand conditions have weighed on industry revenue
- Aside from general economic conditions, many factors influence the performance of credit agencies, including the number of housing transfers, business bankruptcies, debt uptake and unemployment.
- Additional trends and insights available with purchase
Source: IBISWorld
Industry outlook (2024-2029)
Market size is projected to grow over the next five years.
Trends and Insights
Growing household demand is on track to elevate profitability
- While business bankruptcies are set to tumble because of improving financial circumstances and business profit, other factors will support revenue growth. For example, housing transfers are on track to rise in response to an expanding population and improvements in mortgage affordability, boosting demand for credit ratings over the coming years.
Biggest companies in the Credit Agencies in Australia
| Company | Market Share (%)
2025 | Revenue ($m)
2025 |
|---|---|---|
Equifax Australia Holdings | 344.5 | |
Experian Australia Holdings | 258.5 | |
S&P Global Australia | 99.2 |
To view the market share and analysis for all 4 top companies in this industry, view purchase options.
Products & Services Segmentation
Source: IBISWorld
Industry revenue is measured across several distinct product and services lines, including Consumer credit reporting, Commercial credit reporting and Corporate and sovereign credit ratings. Consumer credit reporting is the largest segment of the Credit Agencies in Australia.
Trends and Insights
Rising housing transfer numbers have benefited the consumer credit reporting segment
- Consumer reporting agencies provide personal credit rating services. In Australia, Equifax Australia Holdings Pty Ltd and Experian Australia Holdings Pty Ltd (following the merger with illion) are the largest personal credit rating agencies.
- More insights available in the full report
Table of Contents
About this industry
Industry definition
The industry provides independent opinions about the creditworthiness of companies, individuals, securities or financial obligations. A credit bureau (or consumer credit reporting agency) provides opinions about an individual’s creditworthiness. A credit rating agency assigns a credit rating for a particular issue of debt and evaluates the overall creditworthiness of the issuing entity.
What's included in this industry?
Commercial credit reportingConsumer credit reportingCredit investigation servicesCredit rating servicesCredit reportingCompanies
Equifax Australia HoldingsExperian Australia HoldingsS&P Global AustraliaPurchase this report to view all 4 major companies in this industry.
Related Terms
CREDIT RATINGDEBT ISSUANCEBONDIndustry Code
ANZSIC 7293 - Credit Agencies in Australia
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
High barriers to entry and stringent regulations have made it difficult for new entrants to offer credit reports. This has dampened industry enterprise numbers over the past ...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2014-2023) and forecast (2024-2029)
- Employees, including historical (2014-2023) and forecast (2024-2029)
- Businesses, including historical (2014-2023) and forecast (2024-2029)
- Profit, including historical (2014-2024)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
Demand for consumer credit reporting has been on the rise. A growing population has fuelled elevated housing transfer numbers, even though high interest rates have constraine...
In this chapter
- Products & Services
- Major Markets
Key metrics
- Largest market segment and value in 2024
- Product innovation level
Charts
- Products & services segmentation in 2024
- Major market segmentation in 2024
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
Population distribution is an important predictor of where credit agencies are located. That’s why many agencies set up shop in New South Wales, Victoria and Queensland.
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2024
Tables
- Number and share of establishments in each region in 2024
- Number and share of revenue each region accounts for in 2024
- Number and share of wages each region accounts for in 2024
- Number and share of employees in each region in 2024
Detailed analysis
- Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Many firms that seek out credit agencies’ services use data from several different agencies. For this reason, internal competition is mostly based on reputation and professio...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2019-2024
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
Equifax has been expanding its market share through acquiring other companies. It acquired Creditworks in 2021, enabling it to broaden its economies of scale and automation c...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2020 through 2024
- Major companies in the industry, including market share, revenue, profit and profit margin in 2024
- Overview of Equifax Australia Holdings's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of Experian Australia Holdings's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of S&P Global Australia's performance by revenue, market share and profit margin from 2018 through 2024
- Overview of revenue, market share and profit margin trend for one additional company
Detailed analysis
- Description and key data for Equifax Australia Holdings, and factors influencing its performance in the industry
- Description and key data for Experian Australia Holdings, and factors influencing its performance in the industry
- Description and key data for S&P Global Australia, and factors influencing its performance in the industry
- Description, key data and performance trends for one additional company
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
Credit agencies must adhere to various regulations relating to data privacy. Membership with an external dispute resolution (EDR) scheme is also mandatory for participating i...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
- Regulation & Policy historical data and forecast (2014-2029)
- Assistance historical data and forecast (2014-2029)
Detailed analysis
- Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Financial Benchmarks
View average costs for industry operators and compare financial data against an industry's financial benchmarks over time.
Analyst insights
Credit agencies have been using technology and automation to improve their operational efficiencies. Improved efficiencies and the ability to charge higher prices have facili...
In this chapter
- Cost Structure
- Financial Ratios
- Key Ratios
Key metrics
- Profit margin, and how it compares to the sector-wide margin
- Average wages, and how it compares to the sector-wide average wage
- Largest cost component as a percentage of revenue
- Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio
Charts
- Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
- Investment vs. share of economy
Data tables
- Cash Flow & Debt Service Ratios (2014-2029)
- Revenue per Employee (2014-2029)
- Revenue per Enterprise (2014-2029)
- Employees per Establishment (2014-2029)
- Employees per Enterprise (2014-2029)
- Average Wage (2014-2029)
- Wages/Revenue (2014-2029)
- Establishments per Enterprise (2014-2029)
- IVA/Revenue (2014-2029)
- Imports/Demand (2014-2029)
- Exports/Revenue (2014-2029)
Detailed analysis
- Trends in the cost component for industry operators and their impact on industry costs and profitability
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2014-2029)
- IVA (2014-2029)
- Establishments (2014-2029)
- Enterprises (2014-2029)
- Employment (2014-2029)
- Exports (2014-2029)
- Imports (2014-2029)
- Wages (2014-2029)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the market size of the Credit Agencies industry in Australia in 2024?
The market size of the Credit Agencies industry in Australia is $824.8m in 2024.
How many businesses are there in the Credit Agencies in Australia industry in 2024?
There are 195 businesses in the Credit Agencies industry in Australia, which has declined at a CAGR of 1.1 % between 2019 and 2024.
Has the Credit Agencies industry in Australia grown or declined over the past 5 years?
The market size of the Credit Agencies industry in Australia has been declining at a CAGR of 1.2 % between 2019 and 2024.
What is the forecast growth of the Credit Agencies industry in Australia over the next 5 years?
Over the next five years, the Credit Agencies industry in Australia is expected to grow.
What are the biggest companies in the Credit Agencies market in Australia?
The biggest companies operating in the Credit Agencies market in Australia are Equifax Australia Holdings, Experian Australia Holdings and S&P Global Australia
What does the Credit Agencies in Australia include?
Commercial credit reporting and Consumer credit reporting are part of the Credit Agencies industry.
Which companies have the highest market share in the Credit Agencies in Australia?
The company holding the most market share in Australia is Equifax Australia Holdings.
How competitive is the Credit Agencies industry in Australia?
The level of competition is moderate and increasing in the Credit Agencies industry in Australia.
Related Industries
Widen your competitive advantage with related industries
Competitors
- National and Regional Commercial Banks in Australia
- Management Consulting in Australia
Complementors
- Credit Unions and Building Societies in Australia
- Debt Collection in Australia
- National and Regional Commercial Banks in Australia
- Foreign Banks in Australia
International industries
- Credit Bureaus & Rating Agencies in the US
- Credit Reporting and Debt Collection Services in New Zealand
- Credit Bureaux & Rating Agencies in the UK
- Collection Agencies & Credit Bureaus in Germany
View all industries in Australia
Methodology
How are IBISWorld reports created?
IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.
Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.
IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.
What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Australia include:
- Australian Bureau of Statistics
- Australian Taxation Office
- Australian Securities & Investments Commission
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
- Industry federations or regulators
- Major industry players annual or quarterly filings
Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.
How does IBISWorld forecast its data?
IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.
Learn more about our methodology and data sourcing on the Help Center.
