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Online Small Electrical Appliance Sales in Australia - Market Research Report (2014-2029)

Claudia Burgio-Ficca Claudia Burgio-Ficca Melbourne, Australia Last Updated: August 2024 ANZSIC OD5241

Revenue

$490.7m

2024-25

$490.7m

Past 5-Year Growth

Profit

$XX.Xm

Employees

1,062

Businesses

193

Wages

$XX.Xm

Online Small Electrical Appliance Sales in Australia industry analysis

Online small electrical appliance stores have endured mixed results over the past five years. Industry sales surged at the height of the COVID-19 pandemic, as government handouts fuelled a spike in income and enabled consumers to boost their spending on small electrical appliances. However, rising interest rates and intensifying cost-of-living pressures post-pandemic have heightened financial pressures, making consumers more cautious about their spending. This has put the brakes on robust revenue growth experienced in earlier years. Nonetheless, the industry remains buoyed, with revenue expected to have climbed at an annualised 3.4% over the five years through 2024-25, to $490.7 million. This includes an anticipated upswing of 1.5% in 2024-25.

Trends and Insights

  • Changes in discretionary income and consumer sentiment are cooling off small appliance sales. Rising interest rates and cost-of-living pressures are making consumers more cautious about their spending, limiting revenue growth.
  • Australia’s growing coffee culture has seen a surge in affordable coffee machines hitting the retail market. Consumers’ love of coffee has sparked sales of a wide range of coffee machines.
  • New South Wales’s high population makes it the leading state for online small electrical appliance sales. Extensive internet connections are further boosting sales in the state.
  • Online stores are trying to bridge the gap between online and physical stores. Operators are offering attractive return policies and free delivery to entice customers to shop online.

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  • Market estimates from 2014-2029
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has grown at a CAGR of 3.4 % over the past five years, to reach an estimated $490.7m in 2024.

Trends and Insights

Income trends and household numbers are keeping the industry moving forwards

  • Changes in discretionary income and consumer sentiment are shaking up spending on small electrical appliances. Government handouts during the COVID-19 pandemic spiked discretionary income in 2019-20 and 2020-21, boosting sales. However, post-pandemic interest rate hikes and heightening cost-of-living pressures are putting the brakes on that earlier revenue growth. Consumers are now more cautious with their spending, impacting the market.
  • Additional trends and insights available with purchase
Online Small Electrical Appliance Sales in Australia
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

The smart-home craze is set to continue

  • Australians are enthusiastically adopting the smart home revolution, and this trend shows no signs of slowing down. Demand for cutting-edge kitchen gadgets and comprehensive home automation systems is notably surging, reflecting a growing appetite for technological convenience and innovation.

Biggest companies in the Online Small Electrical Appliance Sales in Australia

Company
Market Share (%)
2025
Revenue ($m)
2025
JB Hi-Fi
72.0
Winning Appliances
70.0
Harvey Norman
32.8

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Online Small Electrical Appliance Sales in Australia
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Heating equipment, Grooming products and Coffee machines. Heating equipment is the largest segment of the Online Small Electrical Appliance Sales in Australia.

Trends and Insights

Seasonal demand and energy efficiency drive demand for heating equipment

  • Kettles, compact ovens and microwave ovens are all heating equipment sold by online small electrical appliance stores. Items like kettles and toasters are thought of as household staples. Daily use of these goods means that they need replacing more often than other household goods.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Industry operators retail small electrical appliances through the internet. Industry products include small kitchen appliances like blenders and coffee makers, personal care appliances like electric shavers and hair dryers, and floor care appliances like as vacuum cleaners.

What's included in this industry?

Heating equipmentGrooming equipmentCoffee machinesMixing equipmentCleaning and laundry productsFansBread, popcorn and pie makers

Companies

JB Hi-FiWinning AppliancesHarvey Norman

Purchase this report to view all 4 major companies in this industry.

Related Terms

TURBO OVENFOOD DEHYDRATORBRICKS-AND-MORTAR RETAILER

Industry Code

ANZSIC 2006

ANZSIC 4279 - Online Small Electrical Appliance Sales in Australia

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Changes in discretionary income and consumer sentiment are cooling off small appliance sales. Rising interest rates and cost-of-living pressures are making consumers more cau...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Australia’s growing coffee culture has seen a surge in affordable coffee machines hitting the retail market. Consumers’ love of coffee has sparked sales of a wide range of co...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

New South Wales’s high population makes it the leading state for online small electrical appliance sales. Extensive internet connections are further boosting sales in the sta...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Online stores are trying to bridge the gap between online and physical stores. Operators are offering attractive return policies and free delivery to entice customers to shop...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Merger and acquisition activity has helped online retailers break new ground. Consolidation has expanded online small electrical appliance retailers’ product range and streng...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of JB Hi-Fi's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Winning Appliances's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Harvey Norman's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for JB Hi-Fi, and factors influencing its performance in the industry
  • Description and key data for Winning Appliances, and factors influencing its performance in the industry
  • Description and key data for Harvey Norman, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

The Modern Slavery Act 2018 requires companies to track their supply chains. This helps diminish the risk of modern slavery occurring.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Automation in online ordering processes and efficiency improvements are increasing. This is reducing wages costs’ revenue share despite elevated employment numbers.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Online Small Electrical Appliance Sales industry in Australia in 2024?

The market size of the Online Small Electrical Appliance Sales industry in Australia is $490.7m in 2024.

How many businesses are there in the Online Small Electrical Appliance Sales in Australia industry in 2024?

There are 193 businesses in the Online Small Electrical Appliance Sales industry in Australia, which has grown at a CAGR of 3.1 % between 2019 and 2024.

Has the Online Small Electrical Appliance Sales industry in Australia grown or declined over the past 5 years?

The market size of the Online Small Electrical Appliance Sales industry in Australia has been growing at a CAGR of 3.4 % between 2019 and 2024.

What is the forecast growth of the Online Small Electrical Appliance Sales industry in Australia over the next 5 years?

Over the next five years, the Online Small Electrical Appliance Sales industry in Australia is expected to grow.

What are the biggest companies in the Online Small Electrical Appliance Sales market in Australia?

The biggest companies operating in the Online Small Electrical Appliance Sales market in Australia are JB Hi-Fi, Winning Appliances and Harvey Norman

What does the Online Small Electrical Appliance Sales in Australia include?

Heating equipment and Grooming equipment are part of the Online Small Electrical Appliance Sales industry.

Which companies have the highest market share in the Online Small Electrical Appliance Sales in Australia?

The company holding the most market share in Australia is JB Hi-Fi.

How competitive is the Online Small Electrical Appliance Sales industry in Australia?

The level of competition is high and increasing in the Online Small Electrical Appliance Sales industry in Australia.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in Australia include:

  • Australian Bureau of Statistics
  • Australian Taxation Office
  • Australian Securities & Investments Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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