Market size and recent performance (2013-2028)
Industry revenue has declined at a CAGR of -5.7% over the past five years, to reach an estimated €2,4Mrd. in 2023.
Trends and Insights
- Der Boom im Tourismussektor wirkt sich förderlich auf die Ticketing-Dienstleister aus. Infolge des boomenden Tourismus werden die Dienstleistungen von Reiseleitern verstärkt nachgefragt und es wird vermehrt in Touristeninformationsbüros investiert.
- Additional trends and insights available with purchase
Biggest companies in the Ticketing-Dienstleistungen
| Company
2023 | Market Share (%)
2023 | Revenue ($m)
2023 | Profit ($m)
2023 | Profit Margin (%)
2023 |
|---|---|---|---|---|
CTS Eventim AG & Co. KGaA | ||||
HRS Ragge Holding GmbH | ||||
AER Kooperation AG |
To view the market share and analysis for all 5 top companies in this industry, view purchase options.
Products & Services Segmentation
Industry revenue is measured across several distinct product and services lines, including Ticketing für Veranstaltungen, Reservierungsdienstleistungen für Reisen and Sonstige Dienstleistungen. Ticketing für Veranstaltungen is the largest segment of the Ticketing-Dienstleistungen.
Trends and Insights
<LI>Ticketing-Dienstleistungen umfassen sowohl den Verkauf als auch die provisionsbasierte Reservierung von Eintrittskarten durch Branchenteilnehmer für Veranstalter.
- Beim Verkauf leiten die Branchenteilnehmer die Zahlungen an den Veranstalter weiter oder erwerben auf eigenes wirtschaftliches Risiko Ticketkontingente und versuchen diese an Endkunden zu verkaufen.</LI><LI>Aufgrund der guten Vertriebsmöglichkeiten über das Internet und der Tatsache, dass die Veranstalter ihre Auslastung mithilfe externer Dienstleister weiter optimieren wollen, gewinnt dieses Segment für die Branche zunehmend an Bedeutung.</LI><LI>Lediglich die Coronavirus-Krise führte kurzfristig zu einem enormen Bedeutungsverlust des Segments, da insbesondere in den Jahren 2020 und 2021 die meisten Veranstaltungen abgesagt wurden oder nur mit reduzierten Besucherzahlen durchgeführt werden konnten.</LI>
- More insights available in the full report
Table of Contents
About this industry
Industry definition
Die Ticketing-Branche hat in den letzten Jahren davon profitieren können, dass immer mehr Großevents stattfinden und die Veranstalter immer häufiger dazu bereit sind, die Ticketing-Dienstleistungen outzusourcen. Um dieses legale Geschäft hat sich jedoch ein großer illegaler oder zumindest in einer rechtlichen Grauzone befindlicher Ticketmarkt gebildet. Tickets werden beispielsweise von den Ticketing-Dienstleistern selbst aufgekauft und anschließend entgegen den mit den Auftraggebern getroffenen Vereinbarungen zu überhöhten Preisen weiterverkauft. Zudem kaufen immer mehr Privatpersonen Tickets für Veranstaltungen, ohne die Absicht, diese zu besuchen, sondern mit dem Ziel, sie gewinnbringend weiterzuverkaufen. Ob solche Geschäfte legal sind, hängt stark von den Angaben in den Allgemeinen Geschäftsbedingungen ab. In jedem Fall gewinnt der Internetvertrieb immer mehr an Bedeutung. Die positive Entwicklung der Branche wurde 2020 durch die Coronavirus-Krise unterbrochen. Da die meisten Events nicht stattfinden konnten, sank der Branchenumsatz 2020 um 61,7 %. Da inzwischen alle Restriktionen zur Bekämpfung der Pandemie aufgehoben wurden und sich das wirtschaftliche Umfeld für Theater- und Konzertveranstalter wieder normalisiert, dürfte der Branchenumsatz im aktuellen Jahr um 30,5 % auf 2,4 Milliarden Euro ansteigen. Seit 2018 ist der Branchenumsatz jedoch im Schnitt um 5,7 % pro Jahr gesunken.
What's included in this industry?
Ticketing für VeranstaltungenReservierungsdienstleistungen für ReisenTicketing für VeranstaltungenReservierungsdienstleistungen für ReisenSonstige DienstleistungenCompanies
CTS Eventim AG & Co. KGaAHRS Ragge Holding GmbHAER Kooperation AGPurchase this report to view all 5 major companies in this industry.
Related Terms
GLOBALES DISTRIBUTIONSSYSTEMREISEDIENSTLEISTERTICKETINGZWEITMARKTBOTIndustry Code
WZ N79.90DE - Ticketing-Dienstleistungen
Performance
Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.
Analyst insights
Nachfrage durch Theater- und Konzertveranstalter. Die Nachfrage der Theater- und Konzertveranstalter nach den Leistungen der Branche hängt stark von den Ausgaben der Bevölkeru...
In this chapter (4)
- Current Performance
- Outlook
- Volatility
- Life Cycle
Key metrics
- Annual Revenue, Recent Growth, Forecast, Revenue Volatility
- Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
- Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
- Total Profit, Profit Margin, Profit per Business
Charts
- Revenue, including historical (2013-2022) and forecast (2023-2028)
- Employees, including historical (2013-2022) and forecast (2023-2028)
- Businesses, including historical (2013-2022) and forecast (2023-2028)
- Profit, including historical (2013-2023)
- Industry Volatility vs. Revenue Growth
- Industry Life Cycle
Detailed analysis
- Trends in supply, demand and current events that are driving current industry performance
- Expected trends, economic factors and ongoing events that drive the industry's outlook
- Key success factors for businesses to overcome volatility
- How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.
Products and Markets
Learn about an industry's products and services, markets and trends in international trade.
Analyst insight
<B>Das Ticketing für Veranstaltungen macht den größten Teil des Branchenumsatzes aus</B>. <LI>Ticketing-Dienstleistungen umfassen sowohl den Verkauf als auch die provisionsbas...
In this chapter
- Products & Services
- Major Markets
- International Trade
Key metrics
- Largest market segment and value in 2023
- Product innovation level
- Total imports, level and trend
- Total exports, level and trend
- Trade Balance
Charts
- Products & services segmentation in 2023
- Major market segmentation in 2023
- International trade, including imports by country and exports by country
Detailed analysis
- Trends impacting the recent performance of the industry's various segments
- Innovations in the industry's product or service offering, specialization or delivery method
- Key factors that successful businesses consider in their offerings
- Buying segments and key trends influencing demand for industry products and services
- Recent trends in import and export volumes, country of origin or destination, and expected future trends
Geographic Breakdown
Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.
Analyst insights
<B>Der Osten ist insbesondere durch die Berliner Gründerszene von großer Bedeutung für die Branche</B>. <LI>Die Region Ost weist den höchsten Anteil an Ticketing-Dienstleister...
In this chapter (1)
- Business Locations
Charts
- Share of revenue, establishment, wages and employment in each region
- Share of population compared to establishments in each region in 2023
Tables
- Number and share of establishments in each region in 2023
- Number and share of revenue each region accounts for in 2023
- Number and share of wages each region accounts for in 2023
- Number and share of employees in each region in 2023
Detailed analysis
- Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
- Key success factors for businesses to use location to their advantage
Competitive Forces
Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.
Analyst insights
Vertikale Integration. Durch eine vertikale Integration der Wertschöpfungskette können enorme Synergieeffekte erzielt werden. Zum Beispiel kann ein Konzertveranstalter auch gl...
In this chapter (4)
- Concentration
- Barriers to Entry
- Substitutes
- Buyer & Supplier Analysis
Key metrics
- Industry concentration level
- Industry competition level and trend
- Barriers to entry level and trend
- Substitutes level and trend
- Buyer power level and trend
- Supplier power level and trend
Charts
- Market share concentration among the top 4 suppliers from 2018-2023
- Supply chain including upstream supplying industries and downstream buying industries, flow chart
Detailed analysis
- Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
- Key success factors for businesses to manage the competitive environment of the industry.
- Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
- Key success factors for potential entrants to overcome barriers to entry.
- Competitive threats from potential substitutes for the industry’s own products and services.
- Key success factors for how successful businesses can compete with substitutes.
- Advantages that buyers have to keep favorable purchasing conditions.
- Advantages that suppliers have to maintain favorable selling conditions.
- Key success factors for how businesses can navigate buyer and supplier power.
Companies
Learn about the performance of the top companies in the industry.
Analyst insights
CTS setzt auf große Konzerte und Festivals mit populären Künstlern Zu Beginn des neuen Jahrtausends erweiterte das Ticketportal CTS sein Portfolio um den Geschäftsbereich Liv...
In this chapter
- Market Share Concentration
- Companies
- Company Spotlights
Charts
- Industry market share by company in 2019 through 2023
- Major companies in the industry, including market share, revenue, profit and profit margin in 2023
- Overview of CTS Eventim AG & Co. KGaA's performance by revenue, market share and profit margin from 2017 through 2023
- Overview of HRS Ragge Holding GmbH's performance by revenue, market share and profit margin from 2017 through 2023
- Overview of AER Kooperation AG's performance by revenue, market share and profit margin from 2017 through 2023
- Overview of revenue, market share and profit margin trend for 2 additional companies
Detailed analysis
- Description and key data for CTS Eventim AG & Co. KGaA, and factors influencing its performance in the industry
- Description and key data for HRS Ragge Holding GmbH, and factors influencing its performance in the industry
- Description and key data for AER Kooperation AG, and factors influencing its performance in the industry
- Description, key data and performance trends for 2 additional companies
External Environment
Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.
Analyst insights
<B>Allgemeine Geschäftsbedingungen</B>. <LI>Im Bereich des Ticketing sind vor allem die Allgemeinen Geschäftsbedingungen der Veranstalter von großer Bedeutung. Darin kann der ...
In this chapter
- External Drivers
- Regulation & Policy
- Assistance
Key metrics
- Regulation & policy level and trend
- Assistance level and trend
Charts
Detailed analysis
- Demographic and macroeconomic factors influencing the industry
- Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
- Key governmental and non-governmental groups or policies that may provide some relief for industry operators.
Key Statistics
Industry Data
Data Tables
Including values and annual change:
- Revenue (2013-2028)
- IVA (2013-2028)
- Establishments (2013-2028)
- Enterprises (2013-2028)
- Employment (2013-2028)
- Exports (2013-2028)
- Imports (2013-2028)
- Wages (2013-2028)
Top Questions Answered
Unlock comprehensive answers and precise data upon purchase. View purchase options.
What is the estimated market size of the Ticketing-Dienstleistungen industry in Germany in 2023?
The market size of the Ticketing-Dienstleistungen industry in Germany is €2,4Mrd. in 2023.
How many businesses are there in the Ticketing-Dienstleistungen industry in 2023?
There are 1.251 businesses in the Ticketing-Dienstleistungen industry in Germany, which has declined at a CAGR of -4.4% between 2018 and 2023.
Has the Ticketing-Dienstleistungen industry in Germany grown or declined over the past 5 years?
The market size of the Ticketing-Dienstleistungen industry in Germany has been at a CAGR of -5.7% between 2018 and 2023.
What is the forecast growth of the Ticketing-Dienstleistungen industry in Germany over the next 5 years?
The Ticketing-Dienstleistungen in Germany market is forecast to over the five years from 2023 to 2028
What are the biggest companies in the Ticketing-Dienstleistungen market in Germany?
The biggest companies operating in the Ticketing-Dienstleistungen market in Germany are CTS Eventim AG & Co. KGaA, HRS Ragge Holding GmbH and AER Kooperation AG
What does the Ticketing-Dienstleistungen in Germany include?
Ticketing für Veranstaltungen and Reservierungsdienstleistungen für Reisen are part of the Ticketing-Dienstleistungen industry.
Which companies have the highest market share in the Ticketing-Dienstleistungen in Germany?
The company holding the most market share in Germany is CTS Eventim AG & Co. KGaA.
How many people are/were employed in the Ticketing-Dienstleistungen in Germany in 2023?
There are 13.598 employed in the Ticketing-Dienstleistungen industry in Germany 2023.
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Methodology
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What data sources do IBISWorld analysts use?
Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.
Key data sources in Germany include:
- German Federal Statistics Office (Destatis)
- European Statistics Office (Eurostat)
- United Nations Comtrade
Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.
These sources include:
- Industry and trade associations
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IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.
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