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Computer System Design Services in New Zealand - Market Research Report (2015-2030)

Kathrina Gonzales Kathrina Gonzales Melbourne, Australia Last Updated: July 2025 ANZSIC M7000NZ

Revenue

$18.3bn

2025-26

$18.3bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

37,228

Businesses

12,739

Wages

$X.Xbn

Computer System Design Services in New Zealand industry analysis

The Computer System Design Services industry is experiencing robust growth, underpinned by ongoing digital transformation, cloud adoption, and rising capital investment in software and digital platforms. Both private enterprises and government agencies are prioritising technology to improve productivity, operational efficiency and service delivery, boosting demand for system design, integration and maintenance services. Major government-led cloud migration initiatives have catalysed demand for advanced cloud integration, cybersecurity and change management, positioning firms with cloud expertise to secure lucrative, long-term contracts. The rapid adoption of artificial intelligence further accelerates productivity gains. It creates new opportunities for AI-driven system design and support, especially for businesses that can help clients manage workforce transitions and ethically leverage automation.

Trends and Insights

  • Ongoing investment in cloud platforms, AI and cybersecurity is sustaining industry demand. Government cloud migration and sector-specific upgrades create stable revenue streams and long-term opportunities for computer system design firms with advanced technical and integration capabilities.
  • Customised computer system design services expand revenue as businesses prioritise tailored, cloud-integrated solutions. Meanwhile, traditional segments like facilities management and labour-based support are shrinking because cloud migration, outsourcing and rising digital literacy are reshaping demand.
  • Auckland’s large population, advanced infrastructure and deep talent pool make it the preferred base for computer system design firms. This strong environment attracts global investment and enables rapid innovation to meet complex client needs.
  • Businesses compete based on pricing, service quality, experience and reputation. Larger companies with broad capabilities and strong branding, like IBM and Datacom, can command premium prices, while smaller ones must compete on value and responsiveness to client needs.
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Competitors

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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 4.9 % over the past five years, to reach an estimated $18.3bn in 2025.

Trends and Insights

Ongoing digital transformation and cloud adoption have sustained industry growth

  • Increased capital investment in software and digital platforms has been a key driver of industry growth, as businesses and government agencies rely more on technology to improve productivity and operational efficiency. As reported by Market Report Analytics in May 2025, New Zealand’s ICT market is anticipated to grow by approximately 7.2% annually from 2025 to 2033, driven by digital adoption across sectors and large-scale investments in broadband and 5G infrastructure.
  • Additional trends and insights available with purchase
Computer System Design Services in New Zealand
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Cloud adoption, AI use and sector growth will drive future demand and expansion

  • Accelerating cloud adoption and digital transformation will continue to drive sustained demand for system design, cybersecurity and managed services. As more businesses and government agencies migrate to cloud infrastructure, providers with strong cloud integration and compliance expertise, like Datacom, will be well-positioned to secure long-term, recurring contracts. Statista projects New Zealand's public cloud services market will grow at a compound annual rate of 18.2% from 2025 to 2030, reaching about US$8.1 billion by 2030, creating a robust pipeline of opportunities for providers delivering scalable, secure and innovative solutions.

Biggest companies in the Computer System Design Services in New Zealand

Company
Market Share (%)
2026
Revenue ($m)
2026
Datacom Group
502.6
Ntt New Zealand
225.9
Oracle New Zealand
183.3

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Computer System Design Services in New Zealand
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Computer system design services, Computer facilities management and Internet-related services. Computer system design services is the largest segment of the Computer System Design Services in New Zealand.

Trends and Insights

Customisation and cross-sector demand are expanding computer system design services’ revenue

  • The computer system design services segment remains the industry's largest segment, as they're essential for system analysis, programming and optimising data storage and retrieval for businesses across all sectors. Their centrality enables providers to command premium pricing, especially as digital transformation accelerates in health tech, fintech and creative industries.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Computer system design services providers offer IT services that include developing, modifying, testing and supporting software to meet client needs, as well as planning and designing computer systems that integrate hardware, software and communication technologies.

What's included in this industry?

Products and services covered in the Computer System Design Services industry in New Zealand include Computer system design services, Computer facilities management, Internet-related services, Labour-based computer assistance, Software installation, Consulting and Disaster recovery services.

Companies

Companies covered in the Computer System Design Services industry in New Zealand include Datacom Group, Ntt New Zealand and Oracle New Zealand.

Purchase this report to view all 4 major companies in this industry.

Related Terms

Related terms covered in the Computer System Design Services industry in New Zealand include cloud system, managed services, off-the-shelf software and software as a service (saas).

Industry Code

ANZSIC 2006

ANZSIC 7000 - Computer System Design Services in New Zealand

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Ongoing investment in cloud platforms, AI and cybersecurity is sustaining industry demand. Government cloud migration and sector-specific upgrades create stable revenue strea...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Customised computer system design services expand revenue as businesses prioritise tailored, cloud-integrated solutions. Meanwhile, traditional segments like facilities manag...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Auckland’s large population, advanced infrastructure and deep talent pool make it the preferred base for computer system design firms. This strong environment attracts global...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Asia Pacific, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Businesses compete based on pricing, service quality, experience and reputation. Larger companies with broad capabilities and strong branding, like IBM and Datacom, can comma...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry is highly fragmented and lacks major companies. Instead, it's made up of many small companies. These businesses typically serve niche markets with localised clie...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Datacom Group's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Ntt New Zealand's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Oracle New Zealand's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Datacom Group, and factors influencing its performance in the industry
  • Description and key data for Ntt New Zealand, and factors influencing its performance in the industry
  • Description and key data for Oracle New Zealand, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

New regulations on privacy, security, accessibility and digital identity are raising compliance standards. Computer system design firms must strengthen governance, security a...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Profit remains under pressure as companies face rising software and labour costs that can't be fully passed on to clients. To adapt, businesses are shifting towards recurring...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Computer System Design Services industry in New Zealand in 2025?

The market size of the Computer System Design Services industry in New Zealand is $18.3bn in 2025.

How many businesses are there in the Computer System Design Services industry in New Zealand in 2025?

There are 12,739 businesses in the Computer System Design Services industry in New Zealand, which has grown at a CAGR of 0.2 % between 2020 and 2025.

How may import tariffs affect the Computer System Design Services industry in New Zealand?

The Computer System Design Services industry in New Zealand is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Computer System Design Services industry in New Zealand?

The Computer System Design Services industry in New Zealand is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Computer System Design Services industry in New Zealand grown or declined over the past 5 years?

The market size of the Computer System Design Services industry in New Zealand has been growing at a CAGR of 4.9 % between 2020 and 2025.

What is the forecast growth of the Computer System Design Services industry in New Zealand over the next 5 years?

Over the next five years, the Computer System Design Services industry in New Zealand is expected to grow.

What are the biggest companies in the Computer System Design Services industry in New Zealand?

The biggest companies operating in the Computer System Design Services industry in New Zealand are Datacom Group, Ntt New Zealand and Oracle New Zealand

What does the Computer System Design Services industry in New Zealand include?

Computer system design services and Computer facilities management are part of the Computer System Design Services industry in New Zealand.

Which companies have the highest market share in the Computer System Design Services industry in New Zealand?

The company holding the most market share in the Computer System Design Services industry in New Zealand is Datacom Group.

How competitive is the Computer System Design Services industry in New Zealand?

The level of competition is high and increasing in the Computer System Design Services industry in New Zealand.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in New Zealand include:

  • Statistics New Zealand
  • New Zealand Company Register
  • Ministry of Business, Innovation & Employment

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

Learn more about our methodology and data sourcing on the Help Center.

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