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Identity Theft Protection Services in the UK - Market Research Report (2014-2029)

Martha Garcia Guerrero Martha Garcia Guerrero London, United Kingdom Last Updated: November 2024 SIC SP0.085

Revenue

£340.5m

2024-25

£340.5m

Past 5-Year Growth

Profit

£XX.Xm

Employees

1,735

Businesses

155

Wages

£XXX.Xm

Identity Theft Protection Services in the UK industry analysis

Revenue in the Identity Theft Protection Services industry is expected to contract at a compound annual rate of 1.7% over the five years through 2024-25 to £340.5 million. However, surging cybercrime threats is boosting demand for identity protection services. Revenue is set to hike 2.2% in 2024-25, with the average profit margin reaching 5.5%. This results from the accelerated digitalisation of society, cost of living pressures that tend to boost crime, and the spreading of AI and other technologies that allow criminals to create better fishing tactics to steal peoples’ identities.  

Trends and Insights

  • A surge in cybercrime drives demand for industry services. The hike in identity theft and internet fraud has enhanced the need for robust security solutions, increasing demand for identity theft protection services.
  • Identity protection services are seeing surging demand amid growing online fraud. With businesses becoming increasingly digitalised, consumers have become more vulnerable to e-scams, leading to a boom in demand for fraud prevention and identity restoration services.
  • London remains a top hub for identity theft protection services. With its vast population and high household income, the capital presents companies in this industry with robust opportunities to attract domestic and overseas businesses.
  • Internal competition shapes the Identity Theft Protection Services industry. Providers vie for customers based on brand reputation, pricing, service offerings and customer service quality amid an environment tainted by scandals over mis-selling.

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  • Critical performance data and rankings
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Industry Statistics and Trends

Market size and recent performance (2014-2029)

Industry revenue has declined at a CAGR of 1.3 % over the past five years, to reach an estimated £340.5m in 2024.

Trends and Insights

Growing cybercrime threats propel clients towards identity theft protection services

  • High living costs and economic instability fuel cyberattacks. According to Cifas, identity fraud hiked by 4% between January and June 2024, following a long-term growth trend, despite a dip in 2023, boosting demand for identity protection services.
  • Additional trends and insights available with purchase
Identity Theft Protection Services in the UK
Revenue (2014-2029)
IBISWorld Logo Source: IBISWorld

Industry outlook (2024-2029)

Market size is projected to grow over the next five years.

Trends and Insights

Rising online activity amplifies identity theft risks, boosting demand for protection services

  • The surge in online business transactions and social media engagement has led to increased identity fraud, particularly among those over 61. Cifas' Fraudscape 2024 report recorded 91% of identity fraud cases online. Growing online use across all demographics will continue supporting the need for identity theft protection services in the future.

Biggest companies in the Identity Theft Protection Services in the UK

Company
Market Share (%)
2025
Revenue (£m)
2025
Experian Ltd
47.9
Cifas
13.5
Equifax Ltd
10.0

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Identity Theft Protection Services in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Protective registration, Fraud and credit reports and Fraud alerts. Protective registration is the largest segment of the Identity Theft Protection Services in the UK.

Trends and Insights

Fraud and credit reports make up most of the revenue, with more people seeking loans

  • Identity theft protection is aligned with people's credit scores, which use logistical regressions to estimate people's future potential credit scores to assess their reliability as an investment. Victims of identity theft will suffer from bad credit scores, affecting their ability to take out a loan.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry primarily provide software and services to reduce the risk of identity theft in online or electronic media. This includes using monitoring software to track the unauthorised use of personal information.

What's included in this industry?

Fraud and credit reportsIdentity restoration coverageIdentity verificationProtective registrationFraud alertsCard Protection Agency (CPA) registration

Companies

Experian LtdCifasEquifax Ltd

Purchase this report to view all 4 major companies in this industry.

Related Terms

FCACPPCIFAS

Industry Code

SIC 2007

SIC 80.2 - Identity Theft Protection Services in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

A surge in cybercrime drives demand for industry services. The hike in identity theft and internet fraud has enhanced the need for robust security solutions, increasing deman...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2014-2023) and forecast (2024-2029)
  • Employees, including historical (2014-2023) and forecast (2024-2029)
  • Businesses, including historical (2014-2023) and forecast (2024-2029)
  • Profit, including historical (2014-2024)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Identity protection services are seeing surging demand amid growing online fraud. With businesses becoming increasingly digitalised, consumers have become more vulnerable to ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2024
  • Product innovation level

Charts

  • Products & services segmentation in 2024
  • Major market segmentation in 2024

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London remains a top hub for identity theft protection services. With its vast population and high household income, the capital presents companies in this industry with robu...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2024

Tables

  • Number and share of establishments in each region in 2024
  • Number and share of revenue each region accounts for in 2024
  • Number and share of wages each region accounts for in 2024
  • Number and share of employees in each region in 2024

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Internal competition shapes the Identity Theft Protection Services industry. Providers vie for customers based on brand reputation, pricing, service offerings and customer se...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2019-2024
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

Onfido tops the Identity Theft Protection Services industry. Its advanced technology, expansive geography and valuable partnerships like VISA and Amazon make it a superior pl...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2020 through 2024
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2024
  • Overview of Experian Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Cifas's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of Equifax Ltd's performance by revenue, market share and profit margin from 2018 through 2024
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for Experian Ltd, and factors influencing its performance in the industry
  • Description and key data for Cifas, and factors influencing its performance in the industry
  • Description and key data for Equifax Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Financial Conduct Authority impacts identity theft protection services by setting standards. The FCA can impose penalties for non-compliance, emphasising strict regulation ad...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2014-2029) 
  • Assistance historical data and forecast (2014-2029) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Identity fraud is positively impacting profit in the industry. The growing number of such cases, driven by increased digitalisation and a rise in e-commerce, motivates busine...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2024
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2018-2022)
  • Coverage Ratios (2018-2022)
  • Leverage Ratios  (2018-2022)
  • Operating Ratios (2018-2022)
  • Assets (2018-2022)
  • Liabilities (2018-2022)
  • Cash Flow & Debt Service Ratios (2014-2029)
  • Revenue per Employee (2014-2029)
  • Revenue per Enterprise (2014-2029)
  • Employees per Establishment (2014-2029)
  • Employees per Enterprise (2014-2029)
  • Average Wage (2014-2029)
  • Wages/Revenue (2014-2029)
  • Establishments per Enterprise (2014-2029)
  • IVA/Revenue (2014-2029)
  • Imports/Demand (2014-2029)
  • Exports/Revenue (2014-2029)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2014-2029)
  • IVA (2014-2029)
  • Establishments (2014-2029)
  • Enterprises (2014-2029)
  • Employment (2014-2029)
  • Exports (2014-2029)
  • Imports (2014-2029)
  • Wages (2014-2029)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Identity Theft Protection Services in the UK industry in United Kingdom in 2024?

The market size of the Identity Theft Protection Services in the UK industry in United Kingdom is £340.5m in 2024.

How many businesses are there in the Identity Theft Protection Services in the UK industry in 2024?

There are 155 businesses in the Identity Theft Protection Services in the UK industry in United Kingdom, which has grown at a CAGR of 1.2 % between 2019 and 2024.

Has the Identity Theft Protection Services in the UK industry in United Kingdom grown or declined over the past 5 years?

The market size of the Identity Theft Protection Services in the UK industry in United Kingdom has been declining at a CAGR of 1.3 % between 2019 and 2024.

What is the forecast growth of the Identity Theft Protection Services in the UK industry in United Kingdom over the next 5 years?

Over the next five years, the Identity Theft Protection Services in the UK industry in United Kingdom is expected to grow.

What are the biggest companies in the Identity Theft Protection Services in the UK market in United Kingdom?

The biggest companies operating in the Identity Theft Protection Services market in United Kingdom are Experian Ltd, Cifas and Equifax Ltd

What does the Identity Theft Protection Services in the UK in United Kingdom include?

Fraud and credit reports and Identity restoration coverage are part of the Identity Theft Protection Services in the UK industry.

Which companies have the highest market share in the Identity Theft Protection Services in the UK in United Kingdom?

The company holding the most market share in United Kingdom is Experian Ltd.

How competitive is the Identity Theft Protection Services in the UK industry in United Kingdom?

The level of competition is low and increasing in the Identity Theft Protection Services in the UK industry in United Kingdom.

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Competitors

View all industries in United Kingdom

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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