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Credit Repair Services in the US - Market Research Report (2015-2030)

Brendan McErlaine Brendan McErlaine New York, United States Last Updated: January 2025 NAICS OD5741

Revenue

$6.6bn

2025

$6.8bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

51,822

Businesses

43,810

Wages

$X.Xbn

Credit Repair Services in the US industry analysis

Credit repair service providers identify errors in credit reporting and dispute inaccurate information with the appropriate organizations to improve credit ratings. The industry's performance often behaves countercyclically to the overall economy. Despite this, revenue fell during COVID-19 as massive government aid pushed up savings. These savings kept consumers financially stable, so demand credit repair services declined in 2020. As economic restrictions were lifted, many households went on a spending spree and ruined their credit, so revenue for the industry rose in 2021. While interest rates have been volatile, they've risen over time as the Federal Reserve has increased borrowing costs to cool the economy. Higher interest rates make it harder for consumers to pay off debt, ruining their credit. This raises demand for the industry's services. Overall, revenue for credit repair service providers is expected to increase at a CAGR of 2.8% during the current period, reaching $6.6 billion in 2023. Revenue is anticipated to rise 2.5% in that year.The industry will grow modestly in the near future, but it will face some challenges. The outlook period will be marked by significant volatility, as determinants of revenue (e.g., consumer spending, interest rates, corporate profit) will shift significantly over this time frame. The Federal Reserve will continue to raise interest rates to bring the inflation rate down to 2.0%. Since the cost of borrowing will continue to increase, the industry will benefit. Economic growth will be strong, making individuals more credit-worthy and reducing demand for credit repair services. Individuals will be more able to repair their credit on their own as online resources get more comprehensive. Overall, revenue for credit repair service providers is forecast to cincrease at a CAGR of 1.0% during the outlook period, reaching $7.0 billion in 2028. Profit is expected to comprise 10.1% of revenue in that year.

Trends and Insights

  • Revenue for credit repair service providers has grown during the current period. Companies have benefited from high-interest rates and a spending splurge during the pandemic recovery.
  • Since debt collection agencies are third parties that have received debt from lenders, mistakes often arise. This leads to disputes between these agencies and creditors, raising demand for credit repair service companies.
  • The Southeast contains the largest share of the country's population. Since there are many people, some end up with bad credit, raising demand for credit repair services.
  • Since there are many credit repair companies, internal competition is fairly high. Players compete on reputation, quality of service, price and use of new tools.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 2.8 % over the past five years, to reach an estimated $6.6bn in 2025.

Trends and Insights

Rising interest rates have been hurting consumers financially

  • While the cost of borrowing has been volatile during the current period, it's increased on average.
  • Additional trends and insights available with purchase
Credit Repair Services in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Revenue growth will be volatile

  • The industry's performance is negatively associated with positive economic indicators (e.g., corporate profit, consumer spending), as a strong economy means consumers can pay off debt more quickly.

Biggest companies in the Credit Repair Services in the US

Company
Market Share (%)
2023
Revenue ($short_0)
2023
Profit ($short_0)
2023
Profit Margin (%)
2023

There are no companies that hold a large enough market share in the Credit Repair Services in the US industry for IBISWorld to include in this product.

Products & Services Segmentation

Credit Repair Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Auto loans, Mortgages and Student loans. Auto loans is the largest segment of the Credit Repair Services in the US.

Trends and Insights

Credit repair service providers make their customers go through a set process

  • Individuals must get a credit consultation to assess their credit status before receiving any of the industry's services.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry identifies errors in credit reporting and disputes inaccurate information with the appropriate organizations to improve credit ratings. These services are typically undertaken on behalf of a client that has known credit problems, such as a recent bankruptcy. This industry doesn't include nonprofit companies that offer credit-counseling services.

What's included in this industry?

Products and services covered in the Credit Repair Services industry in the United States include Disputes involving credit cards, Disputes involving mortgages, Disputes auto loans, Disputes student loans and Disputes with collection agencies and debt buyers.

Companies

Companies covered in the Credit Repair Services industry in the United States include .

Purchase this report to view all major companies in this industry.

Related Terms

Related terms covered in the Credit Repair Services industry in the United States include aggregate household debt, creditor, credit score, federal trade commission (ftc), personal savings rate (psr) and surety bond.

Industry Code

NAICS 2017

NAICS 561440 - Credit Repair Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Revenue for credit repair service providers has grown during the current period. Companies have benefited from high-interest rates and a spending splurge during the pandemic ...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Since debt collection agencies are third parties that have received debt from lenders, mistakes often arise. This leads to disputes between these agencies and creditors, rais...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The Southeast contains the largest share of the country's population. Since there are many people, some end up with bad credit, raising demand for credit repair services.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Since there are many credit repair companies, internal competition is fairly high. Players compete on reputation, quality of service, price and use of new tools.

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

There are no major players in this industry. Low barriers to entry and loyalty to small credit repair service providers have kept market share concentration significantly mut...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025

Detailed analysis

    External Environment

    Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

    Analyst insights

    Credit repair service providers are subject to a heavy amount of regulation. The Credit Repair Organizations Act (CROA) is the most comprehensive law that applies to this ind...

    In this chapter

    • External Drivers
    • Regulation & Policy
    • Assistance

    Key metrics

    • Regulation & policy level and trend
    • Assistance level and trend

    Charts

    • Regulation & Policy historical data and forecast (2015-2030) 
    • Assistance historical data and forecast (2015-2030) 

    Detailed analysis

    • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
    • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
    • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

    Financial Benchmarks

    View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

    Analyst insights

    Workers in this industry are often highly skilled, so they can negotiate for higher pay. As inflation has risen, employees have demanded more compensation, so wages' revenue ...

    In this chapter

    • Cost Structure
    • Financial Ratios
    • Key Ratios

    Key metrics

    • Profit margin, and how it compares to the sector-wide margin
    • Average wages, and how it compares to the sector-wide average wage
    • Largest cost component as a percentage of revenue
    • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

    Charts

    • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
    • Investment vs. share of economy

    Data tables

    • Industry Multiples (2018-2023)
    • Industry Tax Structure (2018-2023)
    • Income Statement (2018-2023)
    • Balance Sheet (2018-2023)
    • Liquidity Ratios (2018-2023)
    • Coverage Ratios (2018-2023)
    • Leverage Ratios  (2018-2023)
    • Operating Ratios (2018-2023)
    • Cash Flow & Debt Service Ratios (2015-2030)
    • Revenue per Employee (2015-2030)
    • Revenue per Enterprise (2015-2030)
    • Employees per Establishment (2015-2030)
    • Employees per Enterprise (2015-2030)
    • Average Wage (2015-2030)
    • Wages/Revenue (2015-2030)
    • Establishments per Enterprise (2015-2030)
    • IVA/Revenue (2015-2030)
    • Imports/Demand (2015-2030)
    • Exports/Revenue (2015-2030)

    Detailed analysis

    • Trends in the cost component for industry operators and their impact on industry costs and profitability 

    Key Statistics

    Industry Data

    Data Tables

    Including values and annual change:

    • Revenue (2015-2030)
    • IVA (2015-2030)
    • Establishments (2015-2030)
    • Enterprises (2015-2030)
    • Employment (2015-2030)
    • Exports (2015-2030)
    • Imports (2015-2030)
    • Wages (2015-2030)

    Top Questions Answered

    Unlock comprehensive answers and precise data upon purchase. View purchase options.

    What is the market size of the Credit Repair Services industry in the United States in 2025?

    The market size of the Credit Repair Services industry in the United States is $6.6bn in 2025.

    How many businesses are there in the Credit Repair Services industry in the United States in 2025?

    There are 43,810 businesses in the Credit Repair Services industry in the United States, which has declined at a CAGR of 4.8 % between 2020 and 2025.

    How may import tariffs affect the Credit Repair Services industry in the United States?

    The Credit Repair Services industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

    How may export tariffs affect the Credit Repair Services industry in the United States?

    The Credit Repair Services industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

    Has the Credit Repair Services industry in the United States grown or declined over the past 5 years?

    The market size of the Credit Repair Services industry in the United States has been growing at a CAGR of 2.8 % between 2020 and 2025.

    What is the forecast growth of the Credit Repair Services industry in the United States over the next 5 years?

    Over the next five years, the Credit Repair Services industry in the United States is expected to grow.

    What does the Credit Repair Services industry in the United States include?

    Disputes involving credit cards and Disputes involving mortgages are part of the Credit Repair Services industry in the United States.

    How competitive is the Credit Repair Services industry in the United States?

    The level of competition is moderate and increasing in the Credit Repair Services industry in the United States.

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    Methodology

    How are IBISWorld reports created?

    IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

    Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

    IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

    What data sources do IBISWorld analysts use?

    Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

    Key data sources in the US include: 

    • US Census Bureau
    • US Bureau of Labor Statistics
    • US International Trade Commission

    Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

    These sources include:

    • Industry and trade associations
    • Industry federations or regulators
    • Major industry players annual or quarterly filings

    Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

    How does IBISWorld forecast its data?

    IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

    IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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