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Office Supply Stores in the US - Market Research Report (2015-2030)

Jacob Posada Jacob Posada New York, United States Last Updated: May 2025 NAICS 45321

Revenue

$20.9bn

2025

$20.9bn

Past 5-Year Growth

Profit

$X.Xbn

Employees

98,151

Businesses

12,509

Wages

$X.Xbn

Office Supply Stores in the US industry analysis

The office supply store industry has faced choppy waters recently, battling shrinking profit and declining demand due to digitalization and intense competition. In 2025, the industry's revenue will stand at $20.9 billion, reflecting a drop of 1.8% from the previous year. This decline aligns with the industry’s overall five-year CAGR of -4.0%. As businesses and individuals pivot towards digital solutions, traditional office supplies like paper and pens face obsolescence. Consumers, leaning towards online and discount retailers, have heightened the pressure. The pivot toward eco-friendly and electronic products offers a glimmer of hope, yet these efforts haven’t completely filled the revenue gaps left by core product declines.

Trends and Insights

  • Digitalization has diminished the need for traditional office supplies. As businesses rely more on digital solutions, demand for physical supplies drops, forcing retailers to innovate and enhance customer service or face obsolescence.
  • Home office setups are driving demand for furniture and equipment. With remote work being more commonplace, households prioritize ergonomic solutions for their home offices, while businesses reduce furniture purchases due to increasing office space vacancies.
  • The population of a state or region is a key component for choosing a location. Locating in a populated area is a strategic move for stores because it expands the potential customer base.
  • Large chains dominate the market, but small stores compete through specialization. They offer personalized services and expert knowledge to attract and retain customers, despite not being able to match big stores on price.

Access hundreds of data points and trends

  • Market estimates from 2015-2030
  • Critical performance data and rankings
  • Detailed analysis of competitive forces and the external environment
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has declined at a CAGR of 4.0 % over the past five years, to reach an estimated $20.9bn in 2025.

Trends and Insights

Digitalization threatens the industry’s viability

  • Digitalization, driven by the ubiquity of smartphones, tablets and the internet, has transformed how information is displayed and consumed. Businesses now create, share and store data digitally, reducing the need for traditional office supplies like pens, paper and ink.
  • Additional trends and insights available with purchase
Office Supply Stores in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to decline over the next five years.

Trends and Insights

Households will seek more convenience and affordability

  • Since the pandemic, remote and hybrid work models have become more commonplace. As households upgrade and invest in their home office setups, they have become pivotal buyers in the office supply market. Yet, consumers’ focus on affordability will drive them to online and discount retailers, diminishing traditional store sales and potential revenue.

Biggest companies in the Office Supply Stores in the US

Company
Market Share (%)
2025
Revenue ($m)
2025
Profit ($m)
2025
Profit Margin (%)
2025
The Odp Corporation
6,354.2
-127.3
-2.0
Staples Inc.
4,046.6
277.2
6.9
Acco Brands Corporation
670.3
-84.3
-12.6

To view the market share and analysis for all 3 top companies in this industry, view purchase options.

Products & Services Segmentation

Office Supply Stores in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Office equipment and furniture, Computers and computer equipment and Printing services. Office equipment and furniture is the largest segment of the Office Supply Stores in the US.

Trends and Insights

Computers and computer equipment offset losses in traditional products

  • Technology, including computers, communications equipment, software and other peripheral equipment, has become an integral component of workers’ everyday lives and of office supply store revenue. The increasing reliance on computers has shifted focus from traditional supplies to tech-related products, helping offset losses in other segments.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry includes establishments that primarily sell stationery, school supplies and office supplies. Stores may also sell a combination of new computers, office equipment, furniture and supplies.

What's included in this industry?

Products and services covered in the Office Supply Stores industry in the United States include Office equipment and furniture, Office and school supplies, Computers and computer equipment, Printing services and Miscellaneous merchandise.

Companies

Companies covered in the Office Supply Stores industry in the United States include The Odp Corporation, Staples Inc. and Acco Brands Corporation.

Purchase this report to view all 3 major companies in this industry.

Related Terms

Related terms covered in the Office Supply Stores industry in the United States include big-box, e-commerce, point-of-sale (pos) system and brick-and-mortar.

Industry Code

NAICS 2017

NAICS 45321 - Office Supply Stores in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Digitalization has diminished the need for traditional office supplies. As businesses rely more on digital solutions, demand for physical supplies drops, forcing retailers to...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Home office setups are driving demand for furniture and equipment. With remote work being more commonplace, households prioritize ergonomic solutions for their home offices, ...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

The population of a state or region is a key component for choosing a location. Locating in a populated area is a strategic move for stores because it expands the potential c...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Large chains dominate the market, but small stores compete through specialization. They offer personalized services and expert knowledge to attract and retain customers, desp...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

ODP and Staples dominate the industry. These stores have increased their market shares and benefit from economies of scale and brand recognition.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of The Odp Corporation's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Staples Inc.'s performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Acco Brands Corporation's performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for The Odp Corporation, and factors influencing its performance in the industry
  • Description and key data for Staples Inc., and factors influencing its performance in the industry
  • Description and key data for Acco Brands Corporation, and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Office supply stores must adhere to common labor and safety laws. Beyond that, office supply stores are not subject to many industry-specific regulations.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Cost structures for office supply stores vary between office supply stores depending on the size and scope of the company. Larger stores are able to leverage economies of sca...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2018-2023)
  • Industry Tax Structure (2018-2023)
  • Income Statement (2018-2023)
  • Balance Sheet (2018-2023)
  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Office Supply Stores industry in the United States in 2025?

The market size of the Office Supply Stores industry in the United States is $20.9bn in 2025.

How many businesses are there in the Office Supply Stores industry in the United States in 2025?

There are 12,509 businesses in the Office Supply Stores industry in the United States, which has declined at a CAGR of 1.9 % between 2020 and 2025.

How may import tariffs affect the Office Supply Stores industry in the United States?

The Office Supply Stores industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Office Supply Stores industry in the United States?

The Office Supply Stores industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Office Supply Stores industry in the United States grown or declined over the past 5 years?

The market size of the Office Supply Stores industry in the United States has been declining at a CAGR of 4.0 % between 2020 and 2025.

What is the forecast growth of the Office Supply Stores industry in the United States over the next 5 years?

Over the next five years, the Office Supply Stores industry in the United States is expected to decline.

What are the biggest companies in the Office Supply Stores industry in the United States?

The biggest companies operating in the Office Supply Stores industry in the United States are The Odp Corporation, Staples Inc. and Acco Brands Corporation

What does the Office Supply Stores industry in the United States include?

Office equipment and furniture and Office and school supplies are part of the Office Supply Stores industry in the United States.

Which companies have the highest market share in the Office Supply Stores industry in the United States?

The company holding the most market share in the Office Supply Stores industry in the United States is The Odp Corporation.

How competitive is the Office Supply Stores industry in the United States?

The level of competition is moderate and increasing in the Office Supply Stores industry in the United States.

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Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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