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Ride-Sharing Services in the US - Market Research Report (2015-2030)

Samuel Moshiashvili Samuel Moshiashvili New York, United States Last Updated: July 2025 NAICS OD6158

Revenue

$21.0bn

2025

$21.0bn

Past 5-Year Growth

Profit

$XXX.Xm

Employees

7,658

Businesses

8

Wages

$X.Xbn

Ride-Sharing Services in the US industry analysis

The ride-sharing industry continues to be dominated by Uber and Lyft, with both companies expanding their reach and strengthening their hold on US urban mobility. The current landscape is marked by a shift toward electrification, growing adoption of loyalty and subscription programs and increasing integration with public transit and last-mile delivery. Profit has improved, with profit now representing 4.2% of revenue as leading platforms deploy technologies to optimize routing, minimize idle time and scale multi-modal services. Industry revenue is also expected to climb at a CAGR of 24.7% from 2020-2025, reaching $21.0 billion in 2025, a robust 13.7% year-over-year increase fueled by the rapid rebound in travel, consumer spending and business activity after pandemic-era lows.

Trends and Insights

  • Ride-hailing platforms have reached profitability after years of heavy investment. Profits are driven by operational scale, AI-driven efficiency and recovery in demand. However, profit will remain thin, and revenue is still exposed to price sensitivity, regulation and driver turnover.
  • Short, low-fare rides make up most of the market’s trip volume. These frequent trips appeal to price-sensitive users and drive app engagement, but are the toughest for platforms to monetize due to slim profit.
  • Urban centers drive the bulk of demand and revenue. Dense, high-income cities support frequent rides, while suburban and rural growth is slower but steadier.
  • Companies provide similar transportation services. Buyer power is strong as users can easily switch between platforms. Price sensitivity remains high, keeping downward pressure on fares and requiring constant innovation to build loyalty. Ride-sharing operators that offer lower prices, convenience and greater quality of service can boost brand recognition and generate repeat customers.
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Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 24.7 % over the past five years, to reach an estimated $21.0bn in 2025.

Trends and Insights

Scale, diversification and tech platform shield incumbents from competition with automotive manufacturers and car rental firms

  • Car rental firms like Hertz and Enterprise have shifted from seeing ride-sharing apps as purely competitive threats to forming mutually beneficial partnerships. Today, many drivers for Uber and Lyft use rental cars from these companies to enter the gig economy without owning a vehicle. Rental giants have also entered the market directly by acquiring car-sharing startups (e.g., Avis bought Zipcar) and launching their own ride- and car-sharing offerings, such as Enterprise CarShare.
  • Additional trends and insights available with purchase
Ride-Sharing Services in the US
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Autonomous vehicles (AV) could redefine ride-sharing by reducing operating costs and providing coverage in underserved areas

  • The development and deployment of autonomous vehicles will drastically alter the ride-sharing landscape. Companies like Waymo and Tesla are pioneering this technology, though it has yet to be widely implemented.

Biggest companies in the Ride-Sharing Services in the US

Company
Market Share (%)
2025
Revenue ($m)
2025
Profit ($m)
2025
Profit Margin (%)
2025
Uber Technologies, Inc.
14,071.1
932.4
6.6
Lyft, Inc.
6,569.6
-54.5
-0.8

To view the market share and analysis for all 2 top companies in this industry, view purchase options.

Products & Services Segmentation

Ride-Sharing Services in the US
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Fare value for rides costing less than $10.00, Fare value for rides costing between $10.00 and $30.00 and Fare value for rides costing $30.00 or more. Fare value for rides costing less than $10.00 is the largest segment of the Ride-Sharing Services in the US.

Trends and Insights

Low-fare rides under $10.00 dominate by volume due to affordability and urban demand

  • Rides that cost less than $10.00 make up the largest share of trips for the industry, driven mainly by price-sensitive consumers in dense urban areas and suburban markets with transit gaps. Consumers may purchase these rides to reach their nearby destination during bad weather conditions. These short, affordable rides cater mainly to middle- and lower-income segments and high-frequency users seeking convenience for quick errands or first/last-mile connections. Substantial volume keeps user engagement and app activity high, but thinner per-trip profit mean operators must rely on shared rides, efficiency technologies and public subsidy programs to sustain profit.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

Companies in this industry enable users to request and pay for rides using mobile applications.

What's included in this industry?

Products and services covered in the Ride-Sharing Services industry in the United States include Utilizing mobile applications that enable customers to request and pay for rides., Facilitating high-frequency, short-distance trips in urban and suburban areas., Serving medium-distance journeys such as airport transfers, commutes between home and work and travel to major events or entertainment venues. and Providing premium, long-distance or specialized transportation services, including luxury rides (e.g., Uber Black), large group rides and intercity trips.

Companies

Companies covered in the Ride-Sharing Services industry in the United States include Uber Technologies, Inc. and Lyft, Inc.

Purchase this report to view all 2 major companies in this industry.

Related Terms

Related terms covered in the Ride-Sharing Services industry in the United States include ride-sharing apps, uber x, uber xl and uber black.

Industry Code

NAICS 2017

NAICS 485999 - Ride-Sharing Services in the US

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Ride-hailing platforms have reached profitability after years of heavy investment. Profits are driven by operational scale, AI-driven efficiency and recovery in demand. Howev...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Short, low-fare rides make up most of the market’s trip volume. These frequent trips appeal to price-sensitive users and drive app engagement, but are the toughest for platfo...

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

Urban centers drive the bulk of demand and revenue. Dense, high-income cities support frequent rides, while suburban and rural growth is slower but steadier.

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each state
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each state in 2025
  • Number and share of revenue each state accounts for in 2025
  • Number and share of wages each state accounts for in 2025
  • Number and share of employees in each state in 2025

Detailed analysis

  • Geographic spread of the industry across North America, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

Companies provide similar transportation services. Buyer power is strong as users can easily switch between platforms. Price sensitivity remains high, keeping downward pressu...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

A duopoly dominates the industry. Uber and Lyft took advantage of being the first to enter the market. Since then, they have expanded their operations rapidly.

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of Uber Technologies, Inc.'s performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Lyft, Inc.'s performance by revenue, market share and profit margin from 2019 through 2025

Detailed analysis

  • Description and key data for Uber Technologies, Inc., and factors influencing its performance in the industry
  • Description and key data for Lyft, Inc., and factors influencing its performance in the industry

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Environmental regulation is reshaping strategic priorities. New rules on EV adoption and driver pay are raising operational costs and favoring companies that can invest quick...

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Gas price spikes have contributed to heightened volatility for ride-sharing services. These trends have pressured profit and boosted overhead costs.

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Industry Multiples (2018-2023)
  • Industry Tax Structure (2018-2023)
  • Income Statement (2018-2023)
  • Balance Sheet (2018-2023)
  • Liquidity Ratios (2018-2023)
  • Coverage Ratios (2018-2023)
  • Leverage Ratios  (2018-2023)
  • Operating Ratios (2018-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Ride-Sharing Services industry in the United States in 2025?

The market size of the Ride-Sharing Services industry in the United States is $21.0bn in 2025.

How many businesses are there in the Ride-Sharing Services industry in the United States in 2025?

There are 8 businesses in the Ride-Sharing Services industry in the United States, which has declined at a CAGR of 0.0 % between 2020 and 2025.

How may import tariffs affect the Ride-Sharing Services industry in the United States?

The Ride-Sharing Services industry in the United States is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Ride-Sharing Services industry in the United States?

The Ride-Sharing Services industry in the United States is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Ride-Sharing Services industry in the United States grown or declined over the past 5 years?

The market size of the Ride-Sharing Services industry in the United States has been growing at a CAGR of 24.7 % between 2020 and 2025.

What is the forecast growth of the Ride-Sharing Services industry in the United States over the next 5 years?

Over the next five years, the Ride-Sharing Services industry in the United States is expected to grow.

What are the biggest companies in the Ride-Sharing Services industry in the United States?

The biggest companies operating in the Ride-Sharing Services industry in the United States are Uber Technologies, Inc. and Lyft, Inc.

What does the Ride-Sharing Services industry in the United States include?

Utilizing mobile applications that enable customers to request and pay for rides. and Facilitating high-frequency, short-distance trips in urban and suburban areas. are part of the Ride-Sharing Services industry in the United States.

Which companies have the highest market share in the Ride-Sharing Services industry in the United States?

The company holding the most market share in the Ride-Sharing Services industry in the United States is Uber Technologies, Inc..

How competitive is the Ride-Sharing Services industry in the United States?

The level of competition is high and steady in the Ride-Sharing Services industry in the United States.

Methodology

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Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the US include: 

  • US Census Bureau
  • US Bureau of Labor Statistics
  • US International Trade Commission

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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