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Diagnostic & Ambulance Services in the UK - Market Research Report (2015-2030)

Oliver Parmar Oliver Parmar London, United Kingdom Last Updated: July 2025 SIC Q86.900

Revenue

£15.5bn

2025-26

£15.5bn

Past 5-Year Growth

Profit

£XXX.Xm

Employees

106k

Businesses

25,662

Wages

£X.Xbn

Diagnostic & Ambulance Services in the UK industry analysis

Diagnostic and ambulance services’ revenue is a projected to swell at a compound annual rate of 5.9% over the five years through 2025-26 to £15.5 billion. The ageing population is putting a strain on healthcare services, boosting demand and pushing the government to ramp up funding for the NHS. Still, government spending has risen slower than demand for healthcare services, stretching the budget. Growing waiting lists for NHS appointments have boosted demand for private healthcare providers. Real disposable income is rising in 2025-26 as inflation edges closer to target, meaning affordable care plans are more readily available, further lifting demand for private diagnostic treatment and ambulance services. This increases revenue for the industry, raising profitability. 

Trends and Insights

  • Public health funding supports the industry. Government funding enabled the development of 160 Community Diagnostic Centres by April 2024, while the government allocated £200 million to emergency services between 2023 and 2025.
  • Ambulance services come under threat. The NHS is increasingly outsourcing private ambulances to help lower waiting times, which is proving expensive.
  • London has the most diagnostic and ambulance service providers. The capital is at the forefront of medical research and home to many hospitals, while its large population means demand is high.
  • More and more ambulance service providers are merging. This is with the aim of improving the efficiency of services and saving money where possible. In May 2024, the Southern Ambulance Services Collaboration was formed, involving the merger of five ambulance trusts.
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Competitors

  • There are no industries to display.

Industry Statistics and Trends

Market size and recent performance (2015-2030)

Industry revenue has grown at a CAGR of 5.9 % over the past five years, to reach an estimated £15.5bn in 2025.

Trends and Insights

Growing waiting lists fuel a shift to private-sector diagnostic services

  • According to NHS England’s monthly diagnostic data, over 1.7 million people were waiting for diagnostic tests in April 2025, around 100,000 more than in March 2024. Of these, 21.2% had waited 6 weeks or more, exceeding the NHS target of less than 5%.
  • Additional trends and insights available with purchase
Diagnostic & Ambulance Services in the UK
Revenue (2015-2030)
IBISWorld Logo Source: IBISWorld

Industry outlook (2025-2030)

Market size is projected to grow over the next five years.

Trends and Insights

Digitalisation transforms the diagnostic and ambulance service landscape

  • Technological adoption will become more widespread in the Diagnostic and Ambulance Services industry in the coming years. In June 2025, the UK government announced a £29 billion investment in annual NHS day‑to‑day spending from 2023‑24 to 2028‑29, aimed at revitalising the NHS. Up to £10 billion of the fund is focused on technology and digital transformation, including the development of electronic patient records, AI diagnostics and telemedicine services.

Biggest companies in the Diagnostic & Ambulance Services in the UK

Company
Market Share (%)
2026
Revenue (£m)
2026
London Ambulance Service NHS Trust
682.3
NHS Blood and Transplant
585.2
Alliance Medical Ltd
203.2

To view the market share and analysis for all 4 top companies in this industry, view purchase options.

Products & Services Segmentation

Diagnostic & Ambulance Services in the UK
Products & Services
IBISWorld Logo Source: IBISWorld

Industry revenue is measured across several distinct product and services lines, including Pathology and biological specimen analysis, Radiology and diagnostic imaging and Ambulance services. Pathology and biological specimen analysis is the largest segment of the Diagnostic & Ambulance Services in the UK.

Trends and Insights

Pathology and biological specimen analysis suffers from underfunding, despite its essential nature

  • Hospitals and doctors use tests performed by pathology laboratories to help diagnose, monitor and treat diseases. Pathology involves examining and analysing blood, tissue and other biological products.
  • More insights available in the full report

Table of Contents

About this industry

Industry definition

This industry covers healthcare that isn't provided by hospitals, medical doctors or dentists. Companies in this industry help doctors diagnose their patients by providing specimen analysis and imaging. They also operate ambulance services and blood, sperm and organ transplant banks.

What's included in this industry?

Products and services covered in the Diagnostic & Ambulance Services industry in the United Kingdom include Pathology, Biological specimen analysis, Ambulance services, Radiology and diagnostic imaging, Blood and organ banks, Nursing and midwifery and Physiotherapists.

Companies

Companies covered in the Diagnostic & Ambulance Services industry in the United Kingdom include London Ambulance Service NHS Trust, NHS Blood and Transplant and Alliance Medical Ltd.

Purchase this report to view all 4 major companies in this industry.

Related Terms

Related terms covered in the Diagnostic & Ambulance Services industry in the United Kingdom include pathology, radiology, special health authority and digital pathology.

Industry Code

SIC 2007

SIC 86.90 - Diagnostic & Ambulance Services in the UK

Performance

Get an indication of the industry's health through historical, current and forward-looking trends in the performance indicators that make or break businesses.

Analyst insights

Public health funding supports the industry. Government funding enabled the development of 160 Community Diagnostic Centres by April 2024, while the government allocated £200...

In this chapter (4)

  • Current Performance
  • Outlook
  • Volatility
  • Life Cycle

Key metrics

  • Annual Revenue, Recent Growth, Forecast, Revenue Volatility
  • Number of Employees, Recent Growth, Forecast, Employees per Business, Revenue per Employee
  • Number of Businesses, Recent Growth, Forecast, Employees per Business, Revenue per Business
  • Total Profit, Profit Margin, Profit per Business

Charts

  • Revenue, including historical (2015-2024) and forecast (2025-2030)
  • Employees, including historical (2015-2024) and forecast (2025-2030)
  • Businesses, including historical (2015-2024) and forecast (2025-2030)
  • Profit, including historical (2015-2025)
  • Industry Volatility vs. Revenue Growth
  • Industry Life Cycle

Detailed analysis

  • Trends in supply, demand and current events that are driving current industry performance
  • Expected trends, economic factors and ongoing events that drive the industry's outlook
  • Key success factors for businesses to overcome volatility
  • How contribution to GDP, industry saturation, innovation, consolidation, and technology and systems influence the industry's life cycle phase.

Products and Markets

Learn about an industry's products and services, markets and trends in international trade.

Analyst insight

Ambulance services come under threat. The NHS is increasingly outsourcing private ambulances to help lower waiting times, which is proving expensive.

In this chapter

  • Products & Services
  • Major Markets

Key metrics

  • Largest market segment and value in 2025
  • Product innovation level

Charts

  • Products & services segmentation in 2025
  • Major market segmentation in 2025

Detailed analysis

  • Trends impacting the recent performance of the industry's various segments
  • Innovations in the industry's product or service offering, specialization or delivery method
  • Key factors that successful businesses consider in their offerings
  • Buying segments and key trends influencing demand for industry products and services

Geographic Breakdown

Discover where business activity is most concentrated in an industry and the factors driving these trends to find opportunities and conduct regional benchmarking.

Analyst insights

London has the most diagnostic and ambulance service providers. The capital is at the forefront of medical research and home to many hospitals, while its large population mea...

In this chapter (1)

  • Business Locations

Charts

  • Share of revenue, establishment, wages and employment in each region
  • Share of population compared to establishments in each region in 2025

Tables

  • Number and share of establishments in each region in 2025
  • Number and share of revenue each region accounts for in 2025
  • Number and share of wages each region accounts for in 2025
  • Number and share of employees in each region in 2025

Detailed analysis

  • Geographic spread of the industry across Europe, and trends associated with changes in the business landscape
  • Key success factors for businesses to use location to their advantage

Competitive Forces

Get data and insights on what's driving competition in an industry and the challenges industry operators and new entrants may face, with analysis built around Porter's Five Forces framework.

Analyst insights

More and more ambulance service providers are merging. This is with the aim of improving the efficiency of services and saving money where possible. In May 2024, the Southern...

In this chapter (4)

  • Concentration
  • Barriers to Entry
  • Substitutes
  • Buyer & Supplier Analysis

Key metrics

  • Industry concentration level
  • Industry competition level and trend
  • Barriers to entry level and trend
  • Substitutes level and trend
  • Buyer power level and trend
  • Supplier power level and trend

Charts

  • Market share concentration among the top 4 suppliers from 2020-2025
  • Supply chain including upstream supplying industries and downstream buying industries, flow chart

Detailed analysis

  • Factors impacting the industry’s level of concentration, such as business distribution, new entrants, or merger and acquisition activity.
  • Key success factors for businesses to manage the competitive environment of the industry.
  • Challenges that potential industry entrants face such as legal, start-up costs, differentiation, labor/capital intensity and capital expenses.
  • Key success factors for potential entrants to overcome barriers to entry.
  • Competitive threats from potential substitutes for the industry’s own products and services.
  • Key success factors for how successful businesses can compete with substitutes.
  • Advantages that buyers have to keep favorable purchasing conditions.
  • Advantages that suppliers have to maintain favorable selling conditions.
  • Key success factors for how businesses can navigate buyer and supplier power.

Companies

Learn about the performance of the top companies in the industry.

Analyst insights

The industry doesn't have any major players. It’s highly fragmented, containing regional healthcare providers and smaller private diagnostic companies. This means no company ...

In this chapter

  • Market Share Concentration
  • Companies
  • Company Spotlights

Charts

  • Industry market share by company in 2021 through 2025
  • Major companies in the industry, including market share, revenue, profit and profit margin in 2025
  • Overview of London Ambulance Service NHS Trust's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of NHS Blood and Transplant's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of Alliance Medical Ltd's performance by revenue, market share and profit margin from 2019 through 2025
  • Overview of revenue, market share and profit margin trend for one additional company

Detailed analysis

  • Description and key data for London Ambulance Service NHS Trust, and factors influencing its performance in the industry
  • Description and key data for NHS Blood and Transplant, and factors influencing its performance in the industry
  • Description and key data for Alliance Medical Ltd, and factors influencing its performance in the industry
  • Description, key data and performance trends for one additional company

External Environment

Understand the demographic, economic and regulatory factors that shape how businesses in an industry perform.   

Analyst insights

Total health expenditure is the leading driver of performance. It’s a measure of public health funding. When health expenditure goes up, revenue typically follows suit.

In this chapter

  • External Drivers
  • Regulation & Policy
  • Assistance

Key metrics

  • Regulation & policy level and trend
  • Assistance level and trend

Charts

  • Regulation & Policy historical data and forecast (2015-2030) 
  • Assistance historical data and forecast (2015-2030) 

Detailed analysis

  • Demographic and macroeconomic factors influencing the industry, including Regulation & Policy and Assistance
  • Major types of regulations, regulatory bodies, industry standards or specific regulations impacting requirements for industry operators
  • Key governmental and non-governmental groups or policies that may provide some relief for industry operators.

Financial Benchmarks

View average costs for industry operators and compare financial data against an industry's financial benchmarks over time. 

Analyst insights

Greater use of private ambulance and diagnostic services boosts profit. The NHS is increasingly outsourcing private ambulance and diagnostic services to the private sector, l...

In this chapter

  • Cost Structure
  • Financial Ratios
  • Key Ratios

Key metrics

  • Profit margin, and how it compares to the sector-wide margin
  • Average wages, and how it compares to the sector-wide average wage
  • Largest cost component as a percentage of revenue
  • Industry average ratios for days' receivables, industry coverage and debt-to-net-worth ratio

Charts

  • Average industry operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Average sector operating costs as a share of revenue, including purchases, wages, depreciation, utilities, rent, other costs and profit in 2025
  • Investment vs. share of economy

Data tables

  • Liquidity Ratios (2019-2023)
  • Coverage Ratios (2019-2023)
  • Leverage Ratios  (2019-2023)
  • Operating Ratios (2019-2023)
  • Assets (2019-2023)
  • Liabilities (2019-2023)
  • Cash Flow & Debt Service Ratios (2015-2030)
  • Revenue per Employee (2015-2030)
  • Revenue per Enterprise (2015-2030)
  • Employees per Establishment (2015-2030)
  • Employees per Enterprise (2015-2030)
  • Average Wage (2015-2030)
  • Wages/Revenue (2015-2030)
  • Establishments per Enterprise (2015-2030)
  • IVA/Revenue (2015-2030)
  • Imports/Demand (2015-2030)
  • Exports/Revenue (2015-2030)

Detailed analysis

  • Trends in the cost component for industry operators and their impact on industry costs and profitability 

Key Statistics

Industry Data

Data Tables

Including values and annual change:

  • Revenue (2015-2030)
  • IVA (2015-2030)
  • Establishments (2015-2030)
  • Enterprises (2015-2030)
  • Employment (2015-2030)
  • Exports (2015-2030)
  • Imports (2015-2030)
  • Wages (2015-2030)

Top Questions Answered

Unlock comprehensive answers and precise data upon purchase. View purchase options.

What is the market size of the Diagnostic & Ambulance Services industry in the United Kingdom in 2025?

The market size of the Diagnostic & Ambulance Services industry in the United Kingdom is £15.5bn in 2025.

How many businesses are there in the Diagnostic & Ambulance Services industry in the United Kingdom in 2025?

There are 25,662 businesses in the Diagnostic & Ambulance Services industry in the United Kingdom, which has grown at a CAGR of 3.9 % between 2020 and 2025.

How may import tariffs affect the Diagnostic & Ambulance Services industry in the United Kingdom?

The Diagnostic & Ambulance Services industry in the United Kingdom is unlikely to be materially impacted by import tariffs with imports accounting for a low share of industry revenue.

How may export tariffs affect the Diagnostic & Ambulance Services industry in the United Kingdom?

The Diagnostic & Ambulance Services industry in the United Kingdom is unlikely to be materially impacted by export tariffs with exports accounting for a low share of industry revenue.

Has the Diagnostic & Ambulance Services industry in the United Kingdom grown or declined over the past 5 years?

The market size of the Diagnostic & Ambulance Services industry in the United Kingdom has been growing at a CAGR of 5.9 % between 2020 and 2025.

What is the forecast growth of the Diagnostic & Ambulance Services industry in the United Kingdom over the next 5 years?

Over the next five years, the Diagnostic & Ambulance Services industry in the United Kingdom is expected to grow.

What are the biggest companies in the Diagnostic & Ambulance Services industry in the United Kingdom?

The biggest companies operating in the Diagnostic & Ambulance Services industry in the United Kingdom are London Ambulance Service NHS Trust, NHS Blood and Transplant and Alliance Medical Ltd

What does the Diagnostic & Ambulance Services industry in the United Kingdom include?

Pathology and Biological specimen analysis are part of the Diagnostic & Ambulance Services industry in the United Kingdom.

Which companies have the highest market share in the Diagnostic & Ambulance Services industry in the United Kingdom?

The company holding the most market share in the Diagnostic & Ambulance Services industry in the United Kingdom is London Ambulance Service NHS Trust.

How competitive is the Diagnostic & Ambulance Services industry in the United Kingdom?

The level of competition is moderate and steady in the Diagnostic & Ambulance Services industry in the United Kingdom.

Methodology

How are IBISWorld reports created?

IBISWorld has been a leading provider of trusted industry research for over 50 years to the most successful companies worldwide. With offices in Australia, the United States, the United Kingdom, Germany and China, we are proud to have local teams of analysts that conduct research, data analysis and forecasting to produce data-driven industry reports.

Our analysts start with official, verified and publicly available sources of data to build the most accurate picture of each industry. Analysts then leverage their expertise and knowledge of the local markets to synthesize trends into digestible content for IBISWorld readers. Finally, each report is reviewed by one of IBISWorld’s editors, who provide quality assurance to ensure accuracy and readability.

IBISWorld relies on human-verified data and human-written analysis to compile each standard industry report. We do not use generative AI tools to write insights, although members can choose to leverage AI-based tools within the platform to generate additional analysis formats.

What data sources do IBISWorld analysts use?

Each industry report incorporates data and research from government databases, industry-specific sources, industry contacts, and our own proprietary database of statistics and analysis to provide balanced, independent and accurate insights.

Key data sources in the UK include:

  • Office for National Statistics
  • Office for Budget Responsibility
  • Bank of England

Analysts also use industry specific sources to complement catch-all sources, although their perspective may focus on a particular organization or representative body, rather than a clear overview of all industry operations. However, when balanced against other perspectives, industry-specific sources provide insights into industry trends.

These sources include:

  • Industry and trade associations
  • Industry federations or regulators
  • Major industry players annual or quarterly filings

Finally, IBISWorld’s global data scientists maintain a proprietary database of macroeconomic and demand drivers, which our analysts use to help inform industry data and trends. They also maintain a database of statistics and analysis on thousands of industries, which has been built over our more than 50-year history and offers comprehensive insights into long-term trends.

How does IBISWorld forecast its data?

IBISWorld’s analysts and data scientists use the sources above to create forecasts for our proprietary datasets and industry statistics. Depending on the dataset, they may use regression analysis, multivariate analysis, time-series analysis or exponential smoothing techniques to project future data for the industry or driver. Additionally, analysts will leverage their local knowledge of industry operating and regulatory conditions to impart their best judgment on the forecast model.

IBISWorld prides itself on being a trusted, independent source of data, with over 50 years of experience building and maintaining rich datasets and forecasting tools. We are proud to be the keystone source of industry information for thousands of companies across the world.

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